Return Policy
We guarantee total customer satisfaction with the items you purchase at spaceshoppingmall.com. If you are not satisfied with your product, you may contact our customer service team within 30 days of receiving your order to request a return or exchange. After we verify your order and shipping information, we will provide further return instructions.
Refund Policy
Once your return is received and inspected, we will process your refund. You will be refunded for the merchandise total, plus any applicable sales tax paid.
Please note:
Shipping and handling charges are non-refundable unless you received a defective or incorrect item.
If you return items that were part of a promotion, your refund amount may be adjusted accordingly.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a shipping service that provides tracking and insurance, as we are not responsible for lost return packages.
Refunds will be issued to the original payment method whenever possible. Gift orders will be refunded to the original purchaser.
Please allow:
14 business days for us to process your return after receiving the item.
1–2 billing cycles for the refund to appear on your credit card statement.
How to Initiate a Return
To request a return or exchange, please email our customer service team at: Sale@spaceshoppingmall.com
In your email, please include:
Your order number
The item(s) you wish to return
The reason for the return
Photos (if the item is damaged or incorrect)
We will respond with return instructions once your request has been reviewed.